Tom Louis Official Shipping Policy

Effective Date: August 5, 2026

Premium Luxury Sunglasses Delivered Worldwide

At Tom Louis Official, we're committed to delivering authentic luxury sunglasses safely, securely, and efficiently. We work with trusted international shipping partners to ensure your order reaches you in excellent condition.

Free Worldwide Shipping

We proudly offer FREE worldwide shipping on all orders.

• No minimum purchase required

• No hidden shipping fees

Estimated Delivery Time

• 15–25 business days

Please note that deliveries to remote locations or destinations with extended customs processing may require additional time.

Customs, Duties & Taxes

For most destinations:

• Taxes, customs duties, and import fees are generally included in your order total.

• We handle customs documentation whenever possible to help ensure smooth delivery.

Exceptions

Customers in certain countries, including but not limited to Brazil, India, Pakistan, and Sri Lanka, may be required to pay local customs duties, taxes, or import fees imposed by their country's customs authority. These charges are the responsibility of the customer.

Order Processing

• Orders are processed after payment has been successfully verified.

• Processing typically takes 2–5 business days before shipment.

Once your order has entered our fulfillment process, it cannot be modified or cancelled.

Please review your shipping address and order details carefully before completing your purchase.

Order Tracking

Once your order has been shipped, you'll receive a tracking number via email within 4–5 business days.

We partner with trusted international couriers, including:

• DHL

• FedEx

• UPS

• USPS

• Canada Post

• Other regional courier partners based on your destination

You can track your shipment anytime using the tracking information provided in your shipping confirmation email.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

• Customs inspections

• Severe weather conditions

• Carrier delays

• Public holidays

• High shipping volumes

• Other circumstances beyond our control

Delivery estimates are provided as guidelines and are not guaranteed.

Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before placing your order.

Tom Louis Official is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Need Assistance?

If you have any questions regarding your shipment or delivery, our customer support team is here to help.

Email: support@tomlouisofficial.com

We typically respond within 24–48 business hours.

Thank you for choosing Tom Louis Official. We appreciate your trust and look forward to delivering premium luxury sunglasses directly to your doorstep.